F A Q
Welcome to our FAQ! we
+ WHAT'S THE BEST WAY TO USE THE SITE?
Every month hundreds of new images and social media graphics will be uploaded to the site. As we upload new things, we might take older collections down… You can use the site two different ways:
First - Every month you will get an email from us letting you know that the new content is up. At that time you can log on to the site and download the entire zip of images and the entire zip of new graphics.
Second - you can just download collections that make sense to your brand. Example: the new “blush pink collection”.
+ DO I NEED TO GIVE IMAGE CREDIT?
Nope! That is part of your $14 membership
+ WHO OWNS THE COPY WRITE TO THESE IMAGES?
Smart social by Mark Brooke Photography LLC.
+ HOW CAN I USE THESE IMAGES AND GRAPHICS?
You may use them across your social media platforms and website/blogs. You may not re-sell or falsely claim these images.
+ HOW OFTEN IS NEW CONTENT ADDED?
Monthly!! We take hundreds of new images each month and add them to the site. You will receive an email notification when new images and graphics become available.
+ WHAT IS YOUR REFUND POLICY?
We do not give refunds, but you are welcome to cancel your monthly subscription at any time. You will have access to the images through the month that you’ve paid.
+ CAN I SHARE THESE IMAGES WITH MY TEAM, DOWNLINE, OR FRIENDS?
No, these images are strictly for you and your social media. Apropriate legal action will be taken if access to your login is given or images are shared. We would be thrilled if you shared Smart Social with your friends and team and had them join our community with their own account.
+ WHAT SIZE ARE THE PHOTOS AND GRAPHICS?
The graphics are sized for IG stories + Pinterest and your IG Grid + Facebook page/group. The Stock photos are approximately 5400X3600.
+ IM NOT A FAN OF THE AUTO RE-BILL, WHAT SHOULD I DO?
We include the auto bill for your convince. No one likes to fill out credit card info month after month, ya feel me? You may cancel your account at any time, but refunds will not be given if you forget to cancel your auto bill with us.
+ DO I NEED ANY OTHER SERVICES TO USE SMART SOCIAL?
NOPE! We provide ready to go images and social graphics for you monthly.
+ CAN SMART SOCIAL RAISE THEIR PRICES?
No and yes. For those of you who are signed up, you are grandfathered into a smokin’ deal. As the months continue, prices will be raised for newcomers. So share this with your team and friends now before prices rise:
+ CAN WE GIVE SUGGESTIONS OR REQUESTS?
Yes! Although we can’t guaranteeing suggestions sent our way, we would absolutely love to hear any feedback or ideas on what we should create for you next! Do you have a quote idea? Send it over to Candice@getsmartsocial.com
+ DO YOU EVER TAKE DOWN GRAPHICS OR COLLECTIONS FROM YOUR SITE?
Yes we do, we will be shifting collections, taking some down, and swapping them for new content. So if you see one you like make sure you download it!